Shipping policy

Shipping Policy

Thank you for visiting and shopping with us. Please read our Shipping Policy carefully before placing your order.


1. Order Processing Time

All orders are processed within 1–3 business days.
Orders are not processed or shipped on weekends or holidays.

During peak seasons or promotional periods, processing time may be slightly extended.


2. Shipping Destinations

We offer worldwide shipping to most countries and regions.
If we are unable to ship to your location, we will notify you by email.


3. Shipping Methods & Delivery Time

We select the most suitable shipping method based on your destination and product type:

  • Standard Shipping: 7–15 business days

  • Express Shipping: 5–10 business days

Delivery times are estimates and may vary depending on location and carrier performance.


4. Shipping Cost

  • Free shipping may be available for orders that meet the minimum purchase amount (if applicable).

  • Shipping fees will be automatically calculated and displayed at checkout.


5. Tracking Information

Once your order has shipped, you will receive a confirmation email with a tracking number.
Please allow 24–72 hours for tracking information to update.


6. Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other charges.
These fees are the responsibility of the customer and are not included in the order total.


7. Delayed or Lost Packages

If your package is delayed, lost, or shows abnormal tracking status, please contact us at:

📧 minghekjio532@gmail.com

We will assist you in contacting the shipping carrier and finding a solution.


8. Incorrect Address

Please ensure that your shipping address is correct when placing your order.
We are not responsible for packages returned or undeliverable due to incorrect or incomplete addresses.


9. Contact Us

If you have any questions about our Shipping Policy, please contact us at:

📧 minghekjio532@gmail.com